New Patients
If you're a new patient and it's your first time booking with us, please select the "NEW PATIENT" then an "INITIAL APPOINTMENT" option.
Once you have completed the booking you will receive a confirmation email, attached to this will be a consent to treatment form, please ensure you fill this in prior to your arrival.
PHYSIOTHERAPY & OSTEOPATHY
AT HARLEY STREET & KNIGHTSBRIDGE CLINICS:
£160.00 Initial Consultation (60 Minutes) Student Rate £130
£160.00 Extended Appointment (60 Minutes) Student Rate £130
£80.00 Standard Appointment (30 Minutes) Equity / Student rate £65
£200.00 Home Visits (Per Hour)
MASSAGE THERAPY
Including Deep Tissue, Sports Massage, Myofascial Release & Trigger Point Therapy.
Please leave a note in the comments section when booking to indicate which massage you require.
£60.00 half hour
£100.00 one hour (60 Minutes) Equity / Student rate £80)
£150.00 one & half hour (90 Minutes) Equity / Student rate £120)
MANUAL LYMPHATIC DRAINAGE
AT HARLEY STREET:
£120.00 Initial Consultation (60 Minutes)
£120.00 Standard Appointment (60 Minutes)
ACUPUNCTURE
£160.00 Initial Consultation (90 Minutes)
£120.00 Standard Appointment (60 Minutes)
£160.00 Extended Appointment (90 Minutes)
Cancellation Policy
If you need to cancel an appointment, please let us know 24 hours in advance, otherwise, the full amount will be charged.
How To Pay
Cancellation Policy
Student & Corporate
PRIVATE HEALTH INSURANCE
Can I claim the cost of my physiotherapy on my Private Medical Insurance?
Neo Physiotherapy is recognised by many of the major private health insurance companies for physiotherapy treatment. Usually, a patient must be referred by their GP or specialist in order to claim the cost of their physiotherapy treatment through their private medical insurance.
We strongly recommend that patients contact their insurance company before commencing treatment to check and confirm individual policy conditions relating to a claim.
Special questions to check with the insurance company are:
- Is there an excess on the policy? i.e., the policyholder must pay for part of the treatment themselves.
- How much insurance cover is available? e.g., set number of treatments or monetary limit.
- Is the financial assistance provided for physiotherapy treatment alone or is it part of an overall sum for specialist services? This is important if a Consultant is involved or if further investigations are being considered.
- Is there a time limit for the treatment to take place?
Please note - Neo Physiotherapy will only bill BUPA International and WPA directly. If you wish for the clinic to provide this service, it is important that you provide your insurance membership details and authorisation details before your first appointment. This can be done via a link in your booking confirmation email. Occasionally these insurance companies may reject a payment due to the limitations of your policy. In this instance, you as the patient who has received treatment from us, will be liable and expected to cover any outstanding monies. Due to data protection, Neo Physiotherapy will not be able to contact your insurance company to ascertain the reason why payment has been rejected, this is the responsibility of the policyholder.
If you are claiming from any other insurance provider, you will need to pay us directly. We will provide you with receipts so that you can claim back the relevant amount from your insurer.
It is important to note that you can only claim for physiotherapy treatment. You cannot claim for:
- missed appointments or cancellations,
- Pilates classes or massage appointments,
- tape, rollers or any other equipment.